What Clients Wish They Knew Before Starting a Building Project?
- Caroline Millin
- Jul 29
- 2 min read
Updated: Aug 8
Starting a building project feels exciting. You imagine the finished space, not the process behind it. But most first-time clients walk in with half the story. That often leads to missteps, delays, and unnecessary costs.
If you're working with building contractors in Cornwall, you’ll want to prepare well. A clear plan, open communication, and realistic expectations will keep your project on track and your stress levels low.

Budgets Need Flexibility & Not Just Figures
Setting a budget feels like ticking a box. But many clients forget to allow breathing room. Quotes often cover the basics, but small design changes or material upgrades can quickly add up.
A smart move?
Add 10–15% as a contingency from the start. This buffer reduces panic later and gives you flexibility if a better finish or unexpected repair pops up mid-project. Labour costs may also rise during longer projects, especially if delays occur. Staying flexible ensures you can handle changes without compromising quality.
Drawings Don’t Always Tell the Full Story
Architectural plans look polished on paper. But they don’t always match what happens on-site. Ground conditions, drainage, or structural surprises can alter the final approach.
Engage your contractor early, even before finalising your design. Experienced building contractors spot potential issues quickly. Their input ensures your plans reflect what’s actually buildable, not just what looks nice.
Timelines Are Fluid—Expect Adjustments
Clients often expect exact handover dates. But builds rarely follow a rigid schedule. Material delays, weather, and inspection dates can shift timelines, even when everything’s well organised.
Break the build into stages. Ask your builder for weekly updates. That way, you're involved without micromanaging and you can adjust plans around what’s realistic and not just ideal.
Communication Clears the Path
Lack of communication causes most issues on-site. Changes that aren’t documented, unclear expectations, or delayed responses can stall progress or lead to errors.
Keep things written. Email decisions, confirm quotes in writing, and attend regular site visits. Assign one lead contact from your side who can answer questions quickly. This keeps decisions moving and misunderstandings minimal.
Permissions, Access and Neighbours Need Attention Too
Planning permission isn’t always straightforward. Building near boundaries or shared walls requires proper paperwork. Site access matters too, especially in narrow streets or listed areas.
Check these early. Speak to your neighbours, review your title deeds, and ask your contractor for help with permissions. It’s better to delay the start slightly than face a stop notice mid-build.
A smooth build depends on more than drawings and deadlines. Preparation, trust, and flexibility shape how things unfold. Reliable building contractors in Cornwall don’t just build, they guide.
Looking to start your next project with clarity? Eastgate Home Improvements Ltd helps homeowners across Cornwall turn ideas into well-managed and high-quality spaces, on time, within budget, and with no hidden surprises. Contact us now.


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